04:38
Mazhar
Hosted Predictive Dialer: What The Vendor Lock-in Question?
Did you remember that when “vendor lock-in” was a major concern in IT? This reporter sure does, and remembers that he did his part manning the ramparts, writing articles about how to avoid it. Well it’s still a concern, even with the greater freedom and flexibility afforded by cloud computing.The principle behind vendor lock-in, according to a article on the topic from LiveVox is that once buyers select a vendor they are unable to change without significant costs. Those of you with big, expensive on-premise systems are nodding along, but the cloud? How can the cloud lock anybody in? Read more here
Source:http://www.tmcnet.com/channels/hosted-predictive-dialer/articles/231661-hosted-predictive-dialer-vendor-lock-question.htm
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